Pyramyd Air Named to 2015 Bizrate Circle of Excellence
In time for the holiday rush, the world’s largest internet airgun retailer, Pyramyd Air has been named to the 2015 Bizrate Circle of Excellence for the fifth year running.
The Platinum Award awarded to Pyramyd Air recognizes retailers that receive outstanding online customer satisfaction scores throughout a one-year period as rated by millions of verified online buyers. Bizrate Insights is one of the largest sources of consumer-generated reviews of online retailers in the United States.
“We value our customers’ voice above all, and appreciate the access Bizrate provides to keep us in tune with what consumers want and need the most,” said President of Pyramyd Air, Val Gamerman. “Kicking off the holiday season with this award under our belts invigorates our commitment to superior customer service and inspires us to excel even more.”
“Every member of our team works conscientiously to delight our customers, and we couldn’t be more proud of accomplishing this five years in a row,” he said. “With Black Friday and Cyber Monday around the corner, we’re certain this Award will bring added confidence to loyal and new shoppers by showing them that customer service is top priority for Pyramyd Air,” Gamerman added.
The 2015 Bizrate Circle of Excellence Platinum Award was earned by only 84 online retailers, representing the top 2% of retailers in North America utilizing the Bizrate survey. The Platinum Award is conferred to retailers like Pyramyd Air that not only achieved winner status, but also earned a score of at least 9.0 out of 10.0 in all seven key satisfaction indicators reviewed for the Award.
– Overall satisfaction
– Product selection
– On-time delivery
– Ease of finding
– Repurchase intent
– Product met expectations
– Customer support
“We are finding that online retailers are trending toward higher and higher levels of customer satisfaction each year,” said Bill Glass, CEO of Connexity, Inc., parent company to both Bizrateand Bizrate Insights. “We are proud to be in the position to honor these retailers that go above and beyond when considering the customer experience. Bizrate Circle of Excellence Award winners understand that dedication to good customer service every day and with every transaction translates to more customers, more loyal customers, and ultimately, increased sales.”